Filing an Insurance Claim

Immediately after an accident, contact your insurance company by phone, online or through an app to start a claim. Once you have reported the claim, a representative from your insurance company will contact you as soon as possible.

Key Points

• Be sure to make note where your damaged vehicle is located
• Keep all documents such as: auto repair bills, official police report, etc.
• Check your insurance policy for coverage information

What is a Deductible?

A deductible is the amount you have contracted for with your insurance company to pay out-of-pocket before the insurance company will pay for any covered losses.

I've Totaled My Car. Now What?

The extent of the damage to the vehicle will determine whether your insurance company will repair or deem the vehicle a "total loss." Your insurance company may require a vehicle inspection to make this decision. Every insurance company is different in their assessments - check with your insurance representative to confirm the next steps.